Warranties

Volkswagen is focused on ensuring that you are happy with your purchase and on reducing the worry of owning your new vehicle.

That's why when you buy a new Volkswagen from an authorised Volkswagen dealership in New Zealand, we'll provide warranty cover to protect you against the repair costs of manufacturing and material defects within the specified warranty period.

5-Year warranty

5-Year warranty now standard across the Volkswagen range

Have 5 years of worry-free motoring when you purchase from the Volkswagen range. That’s 5 years with peace of mind as your new vehicle comes standard with our 5 year/150,000 kilometre warranty*. That means you can enjoy the freedom of knowing we’ve got you covered.

*T&Cs apply.

Additional New Car Warranty Benefits

DSG Gear Box Warranty

This DSG Gearbox warranty ("the DSG Warranty") provides 5 years/150,000km (whichever comes first) coverage from the warranty commencement date for DSG defects within the original DSG Gearbox of Qualifying Vehicles.

Click the link for full terms and conditions.

DSG warranty terms and conditions

Through Corrosion Warranty

Included with your new car warranty, protection from the natural elements with a fully galvanised body that includes; New passenger cars - a 12 year anti-corrosion warranty against through rusting of body panels.

Amaroks - a 6 year anti-through corrosion warranty against through rusting of body panels. All other commercial vehicles come with a 12 year anti-through corrosion warranty against rusting of body panels.

*T&C's apply.

Extended Warranty

If your existing warranty is about to expire, or if you haven’t already got a warranty in place, an Extended Warranty with a range of cover options could ensure your peace of mind.

You can purchase an Extended Warranty when your vehicle is brand new or if the vehicle was sold new in New Zealand by an authorised Volkswagen dealer.

Your rights under the Consumer Guarantees Act

The Consumer Guarantees Act 1993 (the “Act”) sets minimum standards guarantees for goods / products and services bought for personal use. In particular, it provides that products sold to consumers come with a guarantee of “acceptable quality”, which means that the products must:

  • be fit for their purpose (do all the normal things that people would expect them to do)
  • be durable for as long as most people would expect them to last
  • be free from minor and major faults
  • do what you the consumer have been told they do
  • be safe and durable/li>

The Volkswagen Extended Warranty Policy (“Policy”) is designed to provide you with certainty by covering the costs of unforeseen mechanical breakdowns, and reducing inconvenience to you by getting you and your vehicle back on the road as quickly as possible. This Policy does not affect or limit your rights under the Act, but provides benefits over and above the Act’s guarantees

Extended Warranty Options

New Vehicle Extended Warranty

Pricing varies per model

  • Policy options: 3 Years. NZ New
  • Requirements: <6 months/10,000km
  • Km Limit: 150,000km
  • Repairs: Genuine parts only
  • Claim Limit: Unlimited number of claims
  • Claim Value: Unlimited claim value
  • Excess: $500 - waived if serviced at an approved centre

Used Vehicle Extended Warranty

Pricing varies per model

  • Policy options: 1, 2 or 3 Years
  • Requirements: <10 years/200,000km
  • Km Limit: Unlimited kms
  • Repairs: Genuine parts only
  • Claim Limit: Unlimited number of claims
  • Claim Value: $12,000 per claim
  • Excess: $500 - waived if serviced at an approved centre

Extended warranty

Purchasing an Extended Warranty

To purchase a new car warranty extension or one of our comprehensive used car warranties, simply contact us for pricing. Simple!

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