At Volkswagen we want to ensure that in the unfortunate event of an accident, no matter how small, your Volkswagen is repaired to Volkswagen standards. Our network of Approved Collision Repairers will maintain the integrity of your vehicle by using only Genuine Body Panels, factory approved repaired methods, factory trained technicians, certified tools and equipment
Contact usIn the event of an accident, ensure your vehicle is delivered to an Approved Collision Repairer certified by Volkswagen.
You have a choice as to where your vehicle is repaired, so why not choose the experts trained by Volkswagen?
Our approved collision repairers will manage the claim process with your insurer, delivering the best results for both you and your vehicle.
With 16 approved collision repairers across New Zealand, there is a Volkswagen specialist nearby to help get your Volkswagen 100% again.
An Approved Collision Repairer is:
Find a repairer
Safe and strong: Volkswagen Genuine Body Parts give your Volkswagen the necessary stability and offer you the best possible protection in the event of an impact. Independent crash test analysis proves Volkswagen Genuine Panels offer the best possible protection and can reduce the overall cost* of a repair.
*Note: All accidents are different and pricing and quality of after-market parts can vary.Two identical Mark 7 Golfs were chosen for this experiment. Both vehicles had the bonnet, front mask, cross member, mud guard and bumper trim replaced. The Blue Golf was fitted with Genuine Parts® and the Silver Golf with after-market parts.
Both vehicles were crash tested at 15km/h and the results were staggering. The Blue Golf with Genuine Parts only required 15 new parts as a result of the accident, where the Silver Golf required 38 parts. The value of genuine speaks volumes. Watch the video to learn more.
Volkswagen Genuine Windscreens are more than a protective shield against the elements. They ensure that your interior heats up less in the summer and provides support for your airbags during inflation.
Genuine windscreens are crucial for the correct operation of your Volkswagen's advanced driver safety features such as Front Assist, Lane Assist and Rain Sensors.
For the driver safety systems to operate correctly a certified Volkswagen technician must undertake the calibration and reset of all electronic equipment following a windscreen repair/replacement, bringing your vehicle back to the factory safety standards.
In the event your vehicle suffers a broken or chipped windscreen, it is recommended to specify a Genuine Windscreen from your insurance company. Genuine Windscreens provide the best fit possible to your Volkswagen and local supply from your approved dealer is plentiful, available when you need it.
Following a repair or replacement of the glass, only an approved dealer can calibrate your assistance systems correctly, meaning, for the safest drive possible, always choose Genuine.
More that just a good view
Safe Support
Stability
Comprehensive Protection
In the event of windscreen replacement it is crucial that the advanced driver assistance systems (ADAS) on your Volkswagen are re-calibrated.
Only a trained technician at a Volkswagen approved service centre can perform a calibration of these systems and we recommend requesting a Volkswagen genuine windscreen from your insurance company to reduce any complications that may arise from incompatibility.
ADAS systems work through the camera that is fitted to the centre of your windscreen..
Correct calibration ensures the systems that monitor blind spots, pedestrians and proximity to other objects are working effectively, so it is important that the camera is calibrated by a trained Volkswagen technician.
Other systems such as lane assist, park assist and emergency braking collision avoidance can be effected by a lack of calibration. Put safety first and request Volkswagen Genuine.
Only if you have a clear view of the road are you able to react properly. That's why, with your windscreen, regular cleaning coupled with Volkswagen Genuine Wiper Blades will deliver a safer driving experience.
